At 8 Games, your privacy is more than a legal obligation — it is a core value we uphold. This document clearly sets out the types of data we collect, the purposes for which it is used, how we protect it, and your rights as a Malaysian player.
SAFE • CONFIDENTIAL • PROTECTED
How we manage and protect your personal data every day
8 Games only collects data that is genuinely necessary to provide services to you. We do not collect excessive or irrelevant data beyond the platform's core purpose – delivering the best gaming experience to Malaysian players.
All data transmitted between your device and 8 Games servers is protected by industry-standard 256-bit SSL encryption. This means your personal information, transaction details, and gaming activity cannot be intercepted or accessed by any unauthorised third party.
8 Games does not sell, rent or trade your personal data to any third party for marketing or any other purposes. Your data belongs to you, and we respect the trust you place in us when you register on this platform.
All data management practices at 8 Games fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA) — the primary legislation governing how organisations collect, process, and store the personal data of Malaysian citizens and residents.
You have the right to access your data, correct inaccurate information, withdraw consent for certain uses of your data, and request its deletion (subject to applicable legal requirements). All such requests can be submitted through the 8 Games support team.
In the event of a data breach that may affect your personal information, 8 Games is committed to notifying you within the timeframe stipulated under PDPA requirements and to taking immediate steps to address the situation.
Welcome to the 8 Games Privacy Policy. This policy explains how 8 Games ("we", "the platform", or "8 Games") collects, uses, discloses, stores, and protects your personal data when you use our website and platform at https://8games.run.
We take your privacy seriously. As an online entertainment platform operating in Malaysia and serving Malaysian players, 8 Games fully complies with the Personal Data Protection Act 2010 (PDPA) across all our data management practices. PDPA compliance is not merely a legal obligation for us — it reflects our commitment to the trust you place in 8 Games.
Important Note: This Privacy Policy is to be read together with Terms & Conditions and Responsible Gaming Policy 8 Games. By registering or using the 8 Games platform, you confirm that you have read and understood this Privacy Policy.
This Privacy Policy applies to all registered players and visitors of the 8 Games website who are based in Malaysia. If you do not agree with any part of this policy, please discontinue your use of the 8 Games platform. For any enquiries, our team can be reached at support@8games.run.
8 Games collects various types of personal data depending on how you interact with our platform. Below are the categories of data we collect, along with specific examples:
8 Games never stores your full credit/debit card number or e-wallet password. All sensitive payment details are handled through payment processing systems that hold the appropriate security certifications.
8 Games uses the personal data collected for the following purposes, all of which are necessary to deliver the services you use:
| Purpose of Use | Legal Basis (PDPA) |
|---|---|
| Registration and account management – to create, verify and maintain your 8 Games account | Contract fulfilment |
| Financial transaction processing – deposits, withdrawals and bonus management in MYR | Contract fulfilment |
| Identity verification (KYC) – to verify that players are 18+ and based in Malaysia | Legal obligations |
| Fraud prevention and anti-money laundering – monitoring and detecting suspicious activity | Legitimate interests & legal obligations |
| Customer support – responding to enquiries and resolving player issues in Bahasa Melayu | Contract fulfilment |
| Personalising your experience – to offer relevant games and promotions based on your preferences | Consent |
| Platform improvement – analysing usage data to improve platform performance and user experience | Legitimate interest |
| Marketing communications – sending promotional offers, bonuses, and the latest news (with your consent) | Consent |
| Responsible Gaming – identifying at-risk gaming patterns and offering assistance where needed | Public interest & legitimate interests |
| Legal compliance – to meet the reporting and audit requirements of relevant authorities | Legal obligations |
8 Games will not use your personal data for any purpose not stated above without first obtaining fresh consent from you, unless permitted by applicable law.
8 Games does not sell your personal data. However, in the course of operating the platform, we may share your personal data with a limited number of third-party categories as outlined below:
Key Assurance: All third parties working with 8 Games are bound by strict confidentiality agreements and are required to handle your data in accordance with the security standards set by 8 Games and the requirements of Malaysia's PDPA 2010. They are not permitted to use your data for any purpose other than those specified.
8 Games does not share your data with third-party marketing companies for advertising purposes without your explicit consent. If you have previously consented to receiving marketing communications from 8 Games partners, you may withdraw that consent at any time by contacting support@8games.run.
8 Games continually invests in cybersecurity infrastructure and practices to ensure your personal data is protected at all times. Our security measures include:
All communications between your browser and 8 Games servers are encrypted using Transport Layer Security (TLS) with a 256-bit key length – the same standard used by Malaysia's leading financial institutions.
Sensitive data stored in the 8 Games database – including passwords, identification card numbers and financial details – is encrypted using strong industry-standard encryption algorithms. Your password is never stored in plain text.
Access to player personal data within 8 Games systems is restricted to staff who genuinely require it to carry out their duties, and only at the appropriate level of authorisation. All access is logged and audited on a regular basis.
The 8 Games cybersecurity team monitors our systems around the clock to detect any unusual activity, intrusion attempts, or signs of unauthorised access to player data.
8 Games offers a 2FA feature for player accounts which, when enabled, requires an additional verification code sent to your mobile phone each time you log in — adding an extra layer of protection to your account.
8 Games conducts regular security audits and independent penetration testing to identify and address any vulnerabilities before they can be exploited.
While 8 Games takes all reasonable steps to protect your data, no security system is completely infallible. You also play an important role in keeping your account secure — by choosing a strong password, enabling 2FA, and never sharing your login credentials with anyone.
8 Games uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of the 8 Games platform. Continued use of our platform after a cookie notification is considered consent to the use of cookies as described in this policy.
As a Malaysian player, you have the following rights under the Personal Data Protection Act 2010 (PDPA) with respect to the personal data 8 Games holds about you:
You have the right to request a copy of the personal data 8 Games holds about you. Data access requests can be submitted by email to support@8games.run. We will respond within 21 business days as required under the PDPA.
If you find that the personal data we hold about you is inaccurate or outdated, you have the right to request a correction. You can update basic account information directly through your profile settings, or contact support for more complex amendments.
You may object to the processing of your data for direct marketing purposes at any time. Contact us at support@8games.run or use the unsubscribe link in any marketing email you receive from 8 Games.
Under certain circumstances, you may request the deletion of your personal data. This right is subject to legal requirements that obligate 8 Games to retain specific records (such as financial transaction records for anti-money laundering purposes).
You may request that 8 Games restrict the processing of your data under certain circumstances — for example, while you are disputing the accuracy of your data or while an investigation into its use is ongoing.
You have the right to receive the personal data you have provided to 8 Games in a machine-readable format, allowing you to transfer that information if needed. Please contact our support team to find out more about how to exercise this right.
How to Exercise Your Rights: Submit a written request to support@8games.run by stating the right you wish to exercise and providing sufficient information for us to verify your identity. We will respond within the timeframe required under Malaysia's PDPA 2010.
8 Games retains your personal data only for as long as necessary for the purposes described in this policy, or as required under applicable Malaysian law. Our data retention schedule is shown in the table on the left. Once the relevant retention period has lapsed, data will be securely deleted or anonymised in accordance with established procedures.
In cases where your account has been suspended due to an investigation or a breach of terms, data may be retained for a longer period until the investigation is concluded and any related legal proceedings are fully resolved.
The 8 Games platform is strictly for users aged 18 and above. 8 Games does not knowingly collect or process personal data from individuals under the age of 18.
If we discover that personal data belonging to a child under 18 has been collected without valid parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe your child under 18 has registered on the 8 Games platform, please contact us immediately at support@8games.run.
If you discover that a child has been using your device to access an online gaming platform, please use your device's parental control features to restrict access. Ensure that your 8 Games account password and login credentials are kept out of reach of children and minors.
8 Games reserves the right to amend this Privacy Policy from time to time in line with changes to Malaysian law, business requirements, or industry best practices. The "Updated" date at the top of this document will reflect the date of the most recent amendment.
For significant amendments that materially affect how we process your data, we will notify you via:
Continued use of the 8 Games platform after the effective date of any amendment constitutes acceptance of the updated Privacy Policy. If you do not agree with the changes made, you have the right to close your account by contacting the support team.
For any enquiries, concerns, or requests relating to this Privacy Policy and how 8 Games handles your personal data, please contact us through the following channels:
Support@8games.run
Response time: 1–3 business days
Available 24/7
Response time: < 5 minutes
8games.run
Contact us section
If you are dissatisfied with how 8 Games has handled a complaint relating to your personal data, you have the right to lodge a complaint with Department of Personal Data Protection (JPDP) Malaysia – the official regulatory body responsible for ensuring PDPA 2010 compliance in Malaysia.
Answers to questions frequently asked by Malaysian players about their data privacy
Also read other important documents that form the complete agreement between you and 8 Games
The complete agreement between you and 8 Games, covering your rights, responsibilities and rules for using the platform.
Read TermsDeposit limit tools, self-exclusion options, and support resources for a safe and responsible gaming experience.
Learn MoreLearn about 8 Games' mission, vision and commitment to Malaysian players – an entertainment platform genuinely built for you.
About 8 GamesYour data is safe with 8 Games. With 256-bit SSL protection, full PDPA 2010 compliance and an unwavering commitment to your privacy, you can focus entirely on the best gaming experience – slots, live casino, Malaysia Super League football betting and over 500 game options, all in MYR.
By registering, you confirm that you are 18 years of age or older and agree to the 8 Games Privacy Policy and Terms & Conditions.