At 8 Games, we believe quality entertainment should never come at the cost of your well-being. This page covers everything you need to know about playing smart, the control tools we offer, and where to find help if you need it.
SAFE • HEALTHY • IN CONTROL
Control is in your hands — use these tools to keep your gaming experience healthy and enjoyable
Set a daily, weekly, or monthly deposit limit based on what you can comfortably afford. These limits help you manage your gaming budget with greater discipline. Once the limit is reached, any further deposit attempts will be automatically blocked until the limit period resets or you request a review.
Set a maximum session duration for your daily play. Once the time limit is reached, the 8 Games system will notify you and log you out automatically. This feature is especially useful because many players do not realise how long they have actually been playing slots or live casino.
Set a maximum loss amount you are comfortable with over a daily, weekly, or monthly period. Once the loss limit is reached, your account will be automatically blocked from placing new bets until the limit period resets — protecting you from impulsive decisions made in the heat of the moment.
Need a short break without closing your account entirely? Use the temporary break feature to block access to your 8 Games account for 24 hours, 48 hours, one week, or one month. During the break period, you will not be able to log in or place any bets.
For players who need a more decisive step, the self-exclusion feature allows you to block your 8 Games account for a minimum period of 30 days up to permanently. During this period, 8 Games will not send you any marketing communications, and any remaining funds in your account will be processed for withdrawal.
Access your complete gaming, deposit, and withdrawal history within your 8 Games account. Review your own gameplay patterns — how often you play, how much you spend, and whether it aligns with the budget you have set. Understanding your own habits is the first step toward healthy gaming.
Responsible gaming doesn't mean you can't enjoy slots, Live Casino, or Malaysian Super League football betting at 8 Games. It means enjoying all of that in a controlled way — with conscious decisions, within your means, and for the fun of it — not out of pressure or compulsion.
Many Malaysians who play on online platforms like 8 Games do so in a completely healthy way. They set a budget, play for a limited time, accept wins and losses as part of the experience, and know when to stop. This is what we want to ensure for every player who trusts 8 Games as their entertainment platform.
At the same time, we recognise that for some individuals, gaming can shift from a hobby into something harder to control. This change rarely happens overnight — it is a gradual process that can be difficult to notice on your own. That is why 8 Games invests in responsible gaming tools and makes support resources easily accessible — not as a formality, but because we genuinely care about the wellbeing of every one of our players.
When you play EPL Sports Betting or spin slots on a weekend at 8 Games, you should feel relaxed and entertained — not stressed, not anxious, and not like you have no choice. If that feeling has changed, it is a sign to use the tools we provide or to seek help.
The easiest way to understand this difference is to examine your motivation and the impact gaming has on your life. Gaming as entertainment has these characteristics: you play with money you can afford to lose without affecting your daily needs, you can stop at any time, you accept losses calmly, and gaming does not interfere with your work, family, or health.
On the other hand, signs that gaming may have become a problem include: playing with money set aside for household bills or your children's meals, borrowing money to play, lying to family about your gaming activity, playing to "get revenge" after a loss, or feeling restless and irritable when you are unable to play. If you recognise any of these signs in yourself, the support resources section below is for you.
Important Tip: Gaming at 8 Games should only be funded from disposable income after all essential needs have been met — utility bills, rent, food, and emergency savings. Never use borrowed money, EPF funds, or money allocated for your family's needs to play.
Go to the 8 Games website and enter your login details.
Click on the profile icon or menu in the top right corner and select account settings.
Find the "Responsible Gaming" tab or section in the account settings menu.
Select a limit type (deposit, time, or loss) and enter a value that fits your budget.
Additional verification is required for certain features. All limits take effect immediately upon confirmation.
Need help? Reach out to 8 Games support via 24/7 live chat or email support@8games.run and our team will assist you in activating any control tools.
MALAYSIA GAMBLING ADDICTION HELPLINE
Free & Confidential • Available 24/7
Operated by certified Malaysian counselling professionals
Recognise the early warning signs so you or someone you care about can get help sooner
You intend to play for just a short while, but frequently find yourself still playing several hours later — particularly when playing slots or live casino late at night.
You find yourself making additional deposits after losing, hoping to recover the money you lost — this is known as "chasing losses" and is a serious warning sign.
Money set aside for rent, utility bills, groceries, or your children's needs is being used to make deposits on an online gaming platform.
You hide or lie to your partner, family, or friends about how often or how much you play and spend on online gaming.
Work performance declines, family relationships suffer, or health is affected due to excessive time and mental energy spent on online gaming.
You are borrowing money from family, friends, or personal loans to fund your play, or using credit facilities to make deposits into your gaming account.
If you recognise three or more of the signs above in yourself: This is the right time to reach out to the Malaysia Gambling Addiction Helpline at 1-800-88-6833 or apply for self-exclusion through the 8 Games support team at support@8games.run. Acknowledging a problem takes real courage, and that first step is exactly the right one.
Answer these 5 simple questions honestly to assess your own gaming habits
These five simple principles help Malaysian players enjoy slots, live casino, and Sports Betting in a healthy and enjoyable way.
Set a budget before you play. Decide how much you are comfortable spending before you open the 8 Games platform. Use the deposit limit feature to enforce this budget automatically. Money for gaming should come from disposable income — not savings, loans, or funds set aside for family needs.
Set a time limit. Use the 8 Games session time limit feature or set a reminder on your phone. Long gaming sessions without breaks can impair your judgement. Taking a break every hour is good practice, whether you are winning or losing.
Treat losses as the cost of entertainment. Think of the money you spend on gaming the same way you would a cinema ticket or a dinner out — it is the cost of entertainment, not an investment. Losses are part of the game, and chasing them almost always leads to even greater losses.
Don't play when you're stressed or emotionally vulnerable. The worst gaming decisions are often made when a person is angry, sad, stressed, or under the influence of alcohol. If you are not in a stable emotional state, save 8 Games for another time.
Balance gaming with other activities. Online gaming should be just one of many leisure activities in your life — not the only one. Make sure you still set aside time for family, friends, sports, other hobbies, and community activities you enjoy.
Many Malaysian players hold misconceptions about online gaming that can actually be harmful. Let's clear up some of the most common myths.
Seeking help is a sign of strength, not weakness. These resources are available free of charge to all Malaysians.
Free and confidential counselling services for those experiencing gambling-related issues in Malaysia.
1-800-88-6833
Free • 24/7 • Confidential
Mental health and counselling services are available at government hospitals across Malaysia, including mental health clinics in Kuala Lumpur, Selangor, Johor, and other states.
Visit a nearby health clinic to obtain a referral letter
The 8 Games support team can help you activate self-exclusion, a deposit limit, or a session time limit immediately, with no questions asked.
Support@8games.run
24/7 Live Chat available
Don't carry this burden alone. Talking to a trusted family member or friend is a vital first step. The support of people who care about you is one of the most effective factors in recovery.
Asking for help is a sign of courage
*Estimated figures based on studies related to gambling problems. Seek help early for a better chance of recovery.
Answers to questions frequently asked by Malaysian players about available control tools and support resources
Also read other policies and important information at 8 Games
The complete terms of use for the 8 Games platform, covering deposit, withdrawal, and bonus conditions.
Read TermsHow 8 Games protects your personal data in full compliance with Malaysia's PDPA 2010.
Read Privacy PolicyLearn about the mission and values of 8 Games as a trusted online entertainment platform for Malaysian players.
About 8 GamesJoin a community of Malaysian players who game responsibly at 8 Games. Over 500 games, deposits from RM10 via Touch 'n Go, GrabPay, FPX, and DuitNow, 24/7 support in Bahasa Melayu — and responsible gaming tools we have genuinely built with your well-being in mind.
By registering, you confirm that you are 18+ and agree to the Terms & Conditions of 8 Games. Playing beyond your means can be harmful.